Support for Locus - Lockin and Focus
Questions about permissions, focus sessions, or account deletion can go through one clear support path.
Helpful details to include
- What happened and what you expected instead.
- Your iPhone model and iOS version.
- Whether Screen Time permission was granted when the issue happened.
Review follow-up
App Review questions can use the same inbox. The landing page, support page, and privacy page all point to support@uselocus.app so the contact path stays consistent.
Frequently asked questions
How does Locus block apps?
Locus uses Apple Screen Time controls to apply focus restrictions to selected apps during sessions or schedules you define.
What permission does Locus need?
The app needs Screen Time authorization so it can manage blocking rules and read screen-time summaries that support the focus experience.
Can I remove my data or account?
Yes. Send a request to the support inbox and include the email address tied to the account if one exists.
Where should App Review questions go?
Use support@uselocus.app. This page and the landing page both route to the same address so review follow-up has a single path.